Shipping Policy

This document is published and in force. It has not yet been reviewed by an attorney. It was prepared for 34RESETS LLC and published pending formal legal review. It is not legal advice. If anything here reads wrong to you, tell us at hi@34resets.com and we will look at it.

Effective date: 2026-08-02 Last updated: 2026-08-02

Current Status

The 34Resets merchandise shop is not open for checkout. No payment processor is connected, no fulfillment vendor is contracted, and nothing has shipped.

This policy is published in advance so that the rules are on record before the first order.

Print On Demand Means Two Clocks, Not One

34Resets merchandise is produced on demand. Nothing is held in stock. Your order goes through two separate stages, and both take time:

1. Production. The item is printed and finished for your order specifically.
2. Transit. The finished item is handed to a carrier and travels to you.

The total time you wait is production plus transit. A quoted "shipping time" that only covers transit is misleading, so we describe both.

Production time is set by the producer, not by us, and it varies with the item, the print method, the producer's queue, and the season. Peak periods, particularly the weeks before major holidays, extend it. Transit time is set by the carrier and by where you are.

We do not publish a guaranteed delivery date. We are not willing to promise a date that depends on a producer's queue and a carrier's network, neither of which we control. Estimates shown at checkout are estimates.

Estimated Timing

We do not publish a single blanket figure for production or transit, and we are not going to invent one. Both numbers come from the producer who actually makes your item and the carrier who actually moves it, and both vary by item, print method, destination, and season.

What you get instead is the estimate for the specific item and the specific destination, shown at checkout before you pay, and confirmed again in your order confirmation email. That estimate comes from the producer that will make the item. It is an estimate, not a promise.

If a specific order runs materially past its estimate, tell us at hi@34resets.com and we will chase the producer and the carrier and tell you what we find. Where the delay means the item is no longer any use to you, see the Return Policy at /legal/return-policy.

Where We Ship

Merchandise checkout is not open, so we are not shipping anywhere today.

When it opens, the destinations we can ship to are the destinations the checkout will let you select. If your country does not appear at checkout, we cannot ship there, and that is the honest answer rather than a list here that might not match what the producer can actually do.

We expect to open within the United States first. If international shipping is offered, the customs section below applies to it.

Shipping Costs

Shipping cost is calculated at checkout based on the item, the quantity, and the destination, and is shown in full before you confirm and pay. There are no shipping charges added after you have paid.

We do not currently offer a free shipping threshold. If we introduce one, it will be stated at checkout, not buried here.

Order Confirmation And Tracking

When your order is accepted you receive an email confirmation with the items and the total.

When the item ships you receive a second email with tracking, where the carrier provides it. Tracking can take a day or two to start updating after it is issued. That is normal and it does not mean the package is lost.

Some low cost shipping methods have limited or no tracking. Where that is the case for a method, we will say so at checkout.

Split Shipments

If you order several items, they may be produced at different facilities and arrive separately, at different times, in different packages. You are not charged extra for this. If part of your order arrives and the rest has not appeared within a reasonable time, contact us.

Addresses

Enter your address carefully, including any apartment, unit, or suite number. Once an item enters production the address usually cannot be changed.

If a package is returned to us or to the producer because the address was incomplete or wrong, we can reship it, but you will be asked to cover the reshipping cost. If you notice a mistake immediately, email hi@34resets.com straight away and we will try to catch it before production starts.

Delays

Delays happen. Weather, carrier backlogs, customs, holiday volume, and production issues all cause them.

If your order is significantly past its estimate, email hi@34resets.com with your order number and we will chase it with the producer and the carrier. We will keep you informed rather than leaving you to guess.

We are not liable for delays caused by carriers, customs, weather, or other events outside our control, but we will always help you resolve one.

International Orders, Customs, And Duties

If we ship to your country, your order may be subject to import duties, taxes, and customs fees charged by your country when it arrives. Those charges are set by your government, are not included in what you paid us, and are your responsibility.

Customs can also hold a package, which adds time we cannot predict or control.

If you refuse a package because of customs charges, and it is returned or destroyed, we cannot refund the shipping, and any refund for the item itself will depend on whether it actually comes back to us.

Lost, Stolen, Or Damaged In Transit

If tracking shows delivered and you do not have the package, check with others at the address and with your local carrier first. Packages are sometimes marked delivered a day early or left in an unexpected place.

If the package is genuinely lost, or arrives damaged, contact us at hi@34resets.com with your order number and photographs where relevant. We will work with the producer and carrier to replace or refund it. See the Return Policy at /legal/return-policy.

Risk Of Loss

Risk of loss passes to you on delivery to the address you provided. That said, where a package is lost or damaged in transit, we will pursue the claim and make it right rather than pointing at this sentence.

Contact

34RESETS LLC 1451 NW 62nd St, Ste 300, Fort Lauderdale, FL 33309 hi@34resets.com